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There are no Open Network Issues Currently
Los Angeles Scheduled Maintenance - Network Upgrade (Resolved) Medium

Affecting System - ACP

  • 03/14/2023 08:00 - 03/14/2023 23:14
  • Last Updated 03/08/2023 18:49

Service provider has issued a maintenance alert for the Los Angeles location. Only select few customers may be impacted. 

Scheduled Maintenance - May 8, 2021 8 PM to 11 PM PDT (Resolved) Critical

Affecting Other - EU Database

  • 05/08/2021 20:00 - 05/10/2022 01:49
  • Last Updated 04/30/2021 00:44

We'll be doing a configuration change for the database servers which will require downtime in order to perform. This work will be scheduled for Saturday, May 8, 2021, from 8 PM to 11 PM PDT. This will be a 4-hour maintenance window.

Network Maintenance (Resolved) Critical

Affecting System - Networking

  • 03/27/2021 21:00 - 04/26/2021 22:04
  • Last Updated 02/24/2021 23:32

We'll be performing a software upgrade for both provided locations (US-East & EU-Finland) and as a result network connectivity will be disrupted. The maintenance will take place at 9 PM PST and shouldn't last more than one hour, per site.

https://savvytime.com/converter/pst-to-cst-est-gmt/feb-27-2021/9pm

 

US Database Server Maintenance (Resolved) Critical
  • 01/17/2021 22:00 - 01/18/2021 07:04
  • Last Updated 01/18/2021 01:16

We'll be performing some maintenance on the US database servers to improve stability. During the maintenance, the database servers will be shut down and you will not be able to access them. The maintenance shouldn't last more than 1 hour but we'll be setting a 2-hour window to account for any issues that may happen. A backup will be performed before the maintenance starts as a precaution.

The maintenance window is scheduled for January 17th, 2021 10 PM to 12 AM PST.

US-DB-02 Upgrade (Resolved) Medium

Affecting System - Database

  • 08/30/2020 23:00 - 09/01/2020 14:35
  • Last Updated 08/30/2020 17:34

The server will be going under maintenance to upgrade its resources. At most 15 minutes downtime could be expected but service shouldn't be interrupted.

Networking Issue (Resolved) Critical

Affecting Other - All

  • 08/30/2020 04:46 - 08/30/2020 08:50
  • Last Updated 08/30/2020 08:51

Looks to be resolved. Services should be back online but it may go back down while everything stabilizes.