At EZSCALE, we pride ourselves on being a leading Veeam Cloud Connect service provider, offering comprehensive support packages and standalone license options to cater to your diverse needs. Our commitment to providing top-notch services is reflected in our robust support for Veeam Cloud Connect and our innovative use of Storj as our capacity tier for Veeam Backups.
We understand that our clients may experience challenges or require assistance at different levels and times. To cater to these diverse needs, we offer three primary Veeam Cloud Connect support packages:
- Basic Support Package ($30/month): This package is perfect for clients with less demanding needs who prioritize cost-effectiveness. It includes email support with a maximum response time of 3 days during business hours.
- Enhanced Support Package ($60/month): Designed for clients who need a more prompt response, this package offers email support with a 1-day maximum response time, applicable to both regular and after hours.
- Enhanced Plus Support Package ($200/month): Our most comprehensive support package, it provides email and phone priority support with a guaranteed response within 8 hours, regardless of whether it’s during regular or after hours.
All support options cover issues relating to Veeam Cloud Connect as well as general Veeam Backup/Replication issues. Whether you’re having trouble setting up your backups, encountering errors during the backup process, experiencing problems with data replication, dealing with data restore failures, or facing challenges during upgrades and migrations, our support team is ready to assist and make the process as seamless as possible for you.
Standalone License Options
In addition to our support packages, we also offer standalone license options. This is ideal for clients who only require licenses without the need for support. It provides flexibility and allows you to choose what fits your specific needs and budget.
Using Storj as Our Capacity Tier for Veeam Backups
At EZSCALE, we prioritize efficient, secure, and cost-effective solutions for our data management needs. For our capacity tier, we have chosen to use Storj, a decentralized, peer-to-peer cloud storage platform that utilizes blockchain technology. Storj offers several key benefits:
- Lower Cost: Compared to services like Google Cloud Platform, Storj offers affordable and predictable pricing.
- Decentralization: Storj’s decentralized model enhances data security and resistance to attacks, ensuring data availability at all times.
- Encryption at Rest: Storj uses encryption to keep data private and only accessible by authorized users, providing unparalleled data protection and privacy.
- S3 Compatibility: Storj offers S3 compatibility, which aligns with the needs of many applications, including Veeam Backups.
Choosing Storj for our capacity tier aligns with EZSCALE’s commitment to providing secure, efficient, and cost-effective data storage solutions. Storj benefits in terms of security, decentralization, and cost make it an excellent choice for managing our Veeam Backups.
We are dedicated to helping you maximize your investment in Veeam products and ensure your business continuity. If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help!